Our services
Research
We help you better understand your customer’s needs and wants.
CUSTOMER INTERVIEWS
We believe in talking to customers early and often. We can help you define your target customer, recruit, interview and provide a detailed presentation to fuel discussion and inform next steps.
EXPERT DESIGN REVIEWS
We can do an expert design review or competitive analysis for your website, app, or experience and provide you a set of actionable suggestions for you to immediately apply to your product.
SURVEYS & DATA
We can help you put together a survey to solicit feedback from your users, team or stakeholders to help inform your design process. We can also review your data to help determine areas of opportunity.
Strategy
We help your team get alignment on what you are building, for whom, and why.
WORKSHOPS
You bring your stakeholders, data and business goals, and we facilitate a series of exercises created just for you.
PERSONAS
We help you develop personas that capture your user’s needs, wants, and unique perspective.
USER JOURNEYS
Map out your user’s journey outlining key “a-ha” moments and flow through your experience.
Design
We take your ideas and turn them into interactive prototypes, brands and style guides.
PROTOTYPING
This step includes creating sitemaps, flow charts, wireframes and interactive prototypes to help visualize your experience, get user feedback and buy-in. We work out the kinks with our rapid iterations and help you even consider multiple ideas before converging on a final direction.
VISUAL DESIGN
The visual design layer, along with content and tone, is where the personality of your product comes out. We can build-off of your existing branding or help create something new. This may include logos, fonts, colors, imagery, photography and other elements that come together to paint your brand’s image.
STYLE GUIDES
We build out component libraries of re-usable buttons, forms, layouts and interactive elements that can be used throughout your experience. We firmly believe that consistency is the root of all good user experiences and having a component library is the best way to provide this.
Get our 6 Steps to Improving Your User Experience Guide
We’d love to share more about our process with you, send us your email and we’ll send you a copy of our 6 steps to improving your user experience guide.
Inside this guide you’ll learn more about our process including examples like:
Interactive prototype
Interview guide
Screener for recruiting
Example results